Mountain landscape with snow-covered peak and surrounding forest

frequently asked questions

booking & payment

  • 1) Click ‘book now’ in the navigation to explore our adventure camps.

    2) Choose a payment option – pay in full or secure your spot with a deposit and pay later.

    3) Click ‘add to cart’ and enter your child’s information

    4) Click ‘add to cart’ again at the bottom of the form to confirm the booking

    5) Go to the cart (click the cart icon)

    6) Click ‘checkout’ to fill in parent details

    7) Complete your purchase – your adventure is booked!

  • 1) Click ‘Book Now’ to explore our camps.

    2) Choose a payment option – pay in full or with a deposit.

    3) Click ‘Add to Cart’ and enter your first child’s details.

    4) Click ‘Add to Cart’ again to confirm.

    5) Repeat for each additional child.

    6) Go to the cart (click the cart icon).

    7) Click ‘Checkout’, enter parent details, and complete your purchase.

  • Our camps are all-inclusive, covering all activities, accommodation, and meals, including snacks. There are no hidden costs

  • Yes, you can pay over 3 monthly instalments with us. You also have the option of paying through Klarna and Clearpay, offering an alternative way of paying through instalments.

  • We accept all major credit and debit cards, including Visa, Mastercard, American Express, JCB, Union Pay, Cartes Bancaires, and Diners Club International. You can also pay with Apple Pay, Link, Klarna, and Clearpay.

    If you’d like to pay in instalments, you have two options: choose Klarna or Clearpay at checkout for external payment plans, or secure your spot with a deposit and pay the remaining balance directly through us.

  • You can choose from the following payment options:

    • Pay in full at checkout.

    • Pay a £50 deposit and spread the balance over 3 monthly instalments, starting one month after your deposit (we’ll send a Stripe payment link).

    • Set up a custom payment plan—contact us to discuss flexible options.

    • Pay in instalments with Klarna or Clearpay directly at checkout.

  • Prices vary depending on the camp and length of stay.

    We usually offer an Early Bird Discount, this is the lowest price available each year. Our pricing reflects the quality of our activities, fully-trained instructors and the full residential experience.

  • Students can stay for as long as the camp is running, which may range from one week to the full summer.

    It’s also possible to combine programmes with our partner company, UKG Language, allowing students to join English camps on the South Coast or in the New Forest alongside our summer adventure programmes for a more varied experience.

accommodation

  • Children and teens stay in lodges or cabins, with rooms featuring bunk beds or single beds, accommodating anywhere between 2-14 people per room. Boys and girls are accommodated in separate rooms. Rooms are comfortable, secure, and designed for a great camp experience.

  • Yes, boys and girls are accommodated in separate rooms.

  • If requested, it is very likely your child will be with their friends. We do our best to accommodate requests, but it depends on the room setup and availability.

  • We ask students to bring a towel, but we can provide one on request if needed.

  • Yes, we offer a laundry service. This is done twice per week as standard.

food

  • We provide tasty and balanced meals such as BBQs, pasta, sandwiches, salads, fish and chips, and fajitas. Snacks include fresh fruit, yoghurts, and savoury bites to keep students full of energy.

    We cater to dietary needs and allergies, please let us know through our booking form.

  • Yes! We cater to all dietary requirements and allergies to ensure every child enjoys safe and nutritious meals. Please let us know any specific needs when booking, and our team will make the necessary arrangements.

  • Fruit and snacks are always available. Our tuck shop also sells chocolate, crisps, sweet and drinks which children are able to purchase extra snacks from.

  • Yes, on excursion days, children choose their own packed lunch from a selection of sandwiches, plus snacks and fruit. This ensures everyone has a lunch they enjoy while off site.

  • Yes, there is a small shop in town, and we are able to take children there if they need to buy essentials or extra snacks. All visits are supervised by our staff.

SUPERVISION & STAFFING

  • Yes. Our team includes qualified first aiders, and all staff receive comprehensive training in emergency procedures, risk management, and child safety. We have detailed protocols in place for a range of situations, from minor injuries to medical emergencies, ensuring a swift and effective response.

    In case of an emergency, staff will provide immediate care and contact parents as needed. Safety is always our top priority.

  • Our staff provide 24/7 supervision, ensuring students are safe, supported, and always have someone to turn to. All activities are led by experienced instructors, and safety briefings are given before each session.

    We also have a Designated Safeguarding Lead (DSL) overseeing all safeguarding measures, ensuring the highest standards of care and protection for every child.

  • All staff are DBS-checked, trained, and experienced in working with young people.

    Our instructors are fully qualified to lead their activities, and all team members receive safeguarding and first-aid training to ensure students are safe and supported at all times.

  • Yes, we have a 24-hour emergency contact line so support is always available. We also have a Designated Safeguarding Lead (DSL) overseeing all safeguarding measures, ensuring the highest standards of care and protection for every student.

transportation

  • The location for our adventure camps (New Forest Adventure Camp, Adventure Only, English & Adventure, Junior New Forest Camp) is Foxlease Park, Clay Hill, Lyndhurst SO43 7DE. Families can drive directly, and international students can book airport transfers.

    The South Coast Expedition also starts off at Foxlease Park.

  • On the first day, we stay on-site to allow families flexibility with drop-off times. We’ve built in extra time to accommodate early and late arrivals, as the first day focuses on settling in, icebreakers, and team-building activities. If you’re running very late, please let us know so we can plan accordingly. 

  • If you require transportation to and from camp, we offer a shuttle bus service from key pick-up points to make travel easier. Please contact us for more details on locations and availability. 

  • Most students are dropped off at our accommodation in the New Forest, where our camps are based or begin. You'll receive exact drop-off details in your confirmation email. Upon arrival, a leader will meet you and guide you to your lodge or cabin, where you can settle in and say goodbye to your family. 

  • Yes, all transport during camp is included. However, if you require our shuttle bus service to or from camp due to transport limitations, there will be a small additional fee. Please contact us for more details. 

  • Airport transfers aren’t included, they can be booked as an additional service. Our team meets all students at the airport and accompanies them to camp. This can be added to your basket when booking onto our camps as an ‘add on’.

  • We can arrange airport transfers for groups arriving and departing from major UK airports. Flights should ideally arrive before 12pm and depart after 12pm to fit within our standard transfer times. Transfers outside these hours can still be arranged but may incur an additional fee. Please contact us with your flight details so we can confirm availability and pricing.

  • 1. New Forest Adventure Camp

    Also known as Adventure Only for international students.
    Both names refer to the same camp, but we use separate booking links to make the process smoother for UK families and international groups.

    2. English & Adventure Camp

    This programme combines English language lessons with our full adventure timetable. Students stay on the same site as the New Forest Adventure Camp and take part in many of the same activities, with additional classroom learning included.

    3. South Coast Expedition

    South Coast Expedition is our travelling adventure programme for teens who want a bigger challenge and a true expedition feel.
    The group begins in the New Forest and then heads across the South Coast, staying in different accommodation throughout the week — including locations in Dartmoor, Devon and Newquay.

  • They are exactly the same camp.
    “Adventure Only” is the name used for our international booking link, while “New Forest Adventure Camp” is used for UK families.

  • Our main camps are for ages 12–17.
    We also offer younger options:

    • Junior TRAILS (Ages 9–12)

    • Junior New Forest Camp (Ages 8–11)

  • Yes, our Junior Camps are designed specifically for younger adventurers. Junior TRAILS and Junior New Forest Camp include age-appropriate activities, closer supervision and a more structured schedule to help younger children feel confident and supported.

  • Ye, all of our camps welcome international students.

    Airport transfers are available to book at an additional cost, and our team will meet students at the airport and accompany them back to camp safely.

  • Most do.

    • New Forest Adventure Camp (Adventure Only), Junior New Forest Camp and English & Adventure Camp all take place at our New Forest site at Foxlease Park.

    • South Coast Expedition starts in the New Forest but travels across the South Coast, staying in different accommodation throughout the week.

  • Yes, absolutely. Many of our campers join us for the very first time, and our leaders are experienced in helping new campers settle in quickly. The mix of friendly icebreakers, small group activities and supportive staff makes it easy for children to feel comfortable from day one.

about our camps

facilities

  • Yes, we have a full-size outdoor basketball court that students can use during free time or during organised activity sessions.

  • Yes, the outdoor swimming pool is open throughout the summer at Foxlease. All swim sessions are supervised by trained staff.

  • Yes, we have indoor communal areas where students can relax, play games, socialise and take part in evening activities. These spaces are perfect for downtime and indoor sessions.

  • Absolutely. Our New Forest camp sits within large, spacious grounds (a 65-acre site in the heart of the New Forest) giving students room to explore and enjoy outdoor activities.

  • Yes, we have a dedicated campfire area where we host evening campfires with marshmallows and s’mores.

  • We have designated zones for all major adventure activities including:

    • Archery range

    • Tunnelling area

    • Nightline course

    • Crate stack zone

    • Climbing wall

    • High ropes area

    • Woodland areas for bushcraft and den building

  • Yes, we use a lake for raft building, kayaking and canoeing, led by trained paddlesports instructors. All students wear safety equipment and all sessions are fully risk-assessed.

  • Yes, we have open fields and large outdoor spaces that are used for team games, evening activities and adventure challenges throughout camp.

technology & personal items

  • Phones are allowed at camp, but only at certain times. Children can use their phones in the evenings during quiet time, and we provide a hotspot so they can check messages or speak to home.
    Phones aren’t allowed during activities so everyone can stay safe, focused and involved.
    Parents can contact our residential leaders at any time for updates, and we’re always happy to let you know how your child is getting on.

  • Due to our camp locations (forests, nature reserves, etc.), WiFi is not accessible. However, we see this as a great opportunity for children to unplug, immerse themselves in adventure, and connect with friends—all while being in the safe hands of our experienced leaders.

  • Yes, we understand it’s important for parents to stay in touch. Students can use their phones during designated times, and our camp team can always pass on messages if needed.

DAILY LIFE & ROUTINE

  • Each day is full of adventure with up to 5 activities, depending on how long they run.

    One day might be High Ropes, Kayaking, Nightline, Geocaching and Pioneering, while another could be a full day of mountain biking in the New Forest with bushcraft/campfires in the evening.

    Some days are full off-site trips like exploring the Jurassic Coast.


    You’ll also have breaks to relax, plus evening games, free time and campfires run by our residential leaders.

    • Wake Up: 07:00

    • Breakfast: 07:30 – 08:30

    • First Activity: 09:00 – 10:30

    • Second Activity: 11:00 – 12:30

    • Third Activity: 13:30 – 15:00

    • Fourth Activity: 15:30 – 17:00

    • Dinner: 18:00

    • Evening Activity: 19:00

    • Lights Out: 22:00

    Please Note: The schedule varies depending on whether it is an excursion day or an activity day or combination.

  • Evening summer camp activities are varied ranging from creative activities, relaxed activities and competitive ones.

    Examples include sports, team challenges, movie nights, rocket building and talent shows. These activities typically take place after dinner and provide opportunities socialise and build friendships.

  • Wake up time is at 7:00am, giving everyone plenty of time to get ready for breakfast and the day’s activities.

    Lights out is 10:00pm. This helps ensure children get enough rest for the next day’s adventures.

woodland activities

water activities

adventure challenges

policies

  • We understand that plans can change, so here’s our cancellation policy: 

    • Within 14 days of booking: Full refund.

    • Up to 50 days before camp: Deposit retained.

    • 49 to 30 days before camp: 30% of total price refunded.

    • Less than 29 days before camp: No refund.

    For full details, please contact us directly. 

  • Yes, date changes may be possible depending on availability. Please contact our team as early as possible.

medical & wellbeing

  • Our staff are always on hand to monitor and assist if a child feels unwell. We provide basic first aid and ensure they are comfortable while assessing the situation. If further medical attention is needed, we have access to local healthcare professionals and will act accordingly. 

    Parents will be informed promptly of any health concerns, and we will work with you to determine the best course of action, whether that’s rest, medical treatment, or, in rare cases, early collection. Your child’s well-being is our top priority. 

  • Homesickness is completely normal, especially for first-time campers. Our leaders are trained to spot it early and give children extra support, encouragement and reassurance. We keep them busy with activities, help them make friends and check in regularly to make sure they’re settling in.

  • We ask parents to share any illnesses, allergies, additional needs or medical conditions their child has during the booking process. This helps our team prepare properly and ensure your child is safe and supported throughout their stay.

  • If your child will be taking any prescribed medication, we ask for full details and clear instructions during the booking form.
    Medication must be provided in its original packaging and handed directly to our staff on arrival.
    Our trained leaders can safely store, record and administer medication as required.

  • In the unlikely event of a medical emergency, we will always make every reasonable effort to contact you immediately.
    However, if we are unable to reach you quickly enough, we must have your permission for your child to receive urgently needed treatment from NHS professionals.

    Your consent allows healthcare professionals to act quickly in your child’s best interests.

  • During camp, children sometimes experience minor issues such as headaches, insect bites, mild colds or grazes.
    With your consent, our first-aid trained team may give simple, non-prescription remedies when appropriate, including:

    • Paracetamol

    • Ibuprofen

    • Antihistamines

    • Cough syrup

    • Basic first-aid treatment and wound dressings

    We always record what has been given and monitor your child closely.

  • We know that being away from home, especially for the first time. can feel overwhelming. Our staff are trained to support children emotionally as well as physically.


    We:

    • Check in regularly with all campers

    • Offer reassurance and guidance

    • Encourage friendships and inclusion

    • Quickly identify if a child needs extra support

    • Communicate with parents when needed

    Our aim is to create a safe, positive and supportive environment where every child thrives.

  • Our team is great at helping quieter or more reserved children feel included. We introduce them to others in their group, pair them up for activities and give lots of gentle encouragement. The camp environment is relaxed and friendly, and most children gain confidence quickly once they start joining in and making friends.